About Rachel
Hi! I’m Rachel Jankowics, I joined the Serra TC dealership in 2022 and absolutely love being able to show our customers we care for not only them but their vehicles is our top priority. People know me for being friendly, funny, full of life, and reliable. It feels great to reassure customers that we have their best interests in mind at all times. While studying at General Motors Service Technical College, I’ve had the opportunity to earn many certifications. I love working in this industry because I truly enjoy assisting people, it has opened so many doors for me, and I look forward to what this outstanding dealership offers. I’m a big fan of Harry Potter and sci-fi when it comes to my free time. I love to spend as much time with my three children as possible; they are my everything. My other interests include playing the piano, painting, drawing, swimming, rollerblading, biking, concerts and festivals, and playing video games.
Customer rating
4.9 / 5 based on 756 ratings (556 written reviews)
Recent reviews
Rachel is an outstanding service advisor and always makes it easy to get my service needs taken care of.
— Louis D. ,
Rachel communicates very effectively. She represents her team professionally. Her experience is evident as she covers each step of the process and made me feel extremely comfortable. Her team handled the oil change and tire rotation and she helped everything go quickly and accurately. I'll continue working with Rachel for anything I need for my new Pathfinder.
— Michael S. ,
The service was faster than expected!
— Selena R. ,
Great
— Gloria B. ,
Outstanding
— Philip H. ,
She is great; very kind and knowledgeable.
— Diane J. ,
Fine.
— Pamela N. ,
So far, I see Rachel twice a year and she always remembers me. She treats a customer with courtesy and respect. She's a pleasure to deal with.
— William J. ,
Rachel is always very attentive, well informed and pleasant to deal with. Always a pleasure doing business with Rachel and the team at Serra.
— Michelle V. ,
Rachel was very professional and polite. My vehicle was ready within the time frame Rachel quoted me. Nice job serra.
— Larry F. ,